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DSO Hamilton-Niagara Region

We serve

  • Hagersville
  • Haldimand
  • Brantford
  • Brant
  • Norfolk
  • Niagara
  • Hamilton
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  • 1. Hamilton (Main Office)

    140 King Street E., Suite 4,
    Hamilton, ON L8N 1B2

Contact information

Office hours

  • Monday to Friday

    8:30 a.m. to 4:30 p.m.

COVID-19 update

For the safety of everyone, effective March 16 to April 5, 2020, Contact Hamilton will be suspending all in-person meetings, community information sessions and office walk-ins. Our office will be closed to the public during this time.

Contact Hamilton staff will be monitoring and responding to callers during this time and will be happy to assist you over the phone.

We continue to monitor the situation and will provide new information as it becomes available on our website.

Please check our website for the most up-to-date information regarding our services.

We thank you for your patience and support during this time.

About your DSO agency

DSO HNR is funded by the Ministry of Children, Community and Social Services, and is administered by Contact Hamilton for Children's and Developmental Services.

We follow our agency’s Mission: To enhance quality of life by providing access to information and available services and supports.

To find out more about us visit

MCCSS Compliance

The Ministry of Children, Community and Social Services (MCCSS) conducts compliance inspections of all ministry-funded Developmental Services Ontario agencies under the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA). DSO HNR was found to be in compliance with Ontario Regulation 299/10 of SIPDDA (Quality Assurance Measures) and/or policy directives applicable to MCCSS-funded services and supports for adults with developmental disabilities. View the compliance letter.

Update your information

It is important to keep your area DSO up to date when there are any changes in your situation. For example, call us if you are planning to move or change your phone number. This helps us to make sure that we have your current contact information and to confirm that you wish to remain on the service registry.