Skip to main content

News

SCAM ALERT: Developmental Services Ontario (DSO) does not process funds by email or phone. Email and phone scammers will try to trick you to share your bank details with them. They can also trick you to click on fraudulent links in an email they send you. These emails are spam and should be deleted right away. If you are not sure if an email you have received from us is real, you can contact your local DSO to find out if it is really from us.

TELEPHONE SCAM ALERT!

June 3, 2022

Development Services Ontario (DSO) will never ask you for your Social Insurance Number, Health Card number, or banking information. Please do not provide personal information to anyone who calls and asks for it. We may ask you for personal health information to begin serving you, but we will NEVER contact you unexpectedly to ask for sensitive information.

If you have any questions, please contact your area DSO.

Thank you!

Coming soon: How to submit and manage an eCLAIM webcast

April 21, 2022

Presented by PassportONE through Family Service Toronto and Partners for Planning. eClaim is an easy-to-use method of submitting invoices and receipts to PassportONE for reimbursement. In this webinar, we will show you how to use e-Claim to submit invoices and receipts and receive reimbursements quickly.

Here are the dates for upcoming webcasts:

June 22 – 3:00pm – 4:00pm

July 28 – 3:00pm – 4:00pm

September 13 – 12:00pm – 1:00pm

September 14 – 12:00pm – 1:00pm (in French)

October 26 – 12:00pm – 1:00pm

December 6 – 3:00pm – 4:00pm

January 12 – 12:00pm – 1:00pm

February 23 – 3:00pm – 4:00pm

March 20 – 12:00pm – 1:00pm

Registration Link for June 22nd, 3:00pm – 4:00pm:

http://events.constantcontact.com/register/event?llr=677t8debb&oeidk=a07ej5cxk2g846e8f90

Webcast player link:

https://www.planningnetwork.ca/webinar/passport-one-06-22-22

Thank you!

New Passport guidelines!

March 30, 2022

The Passport Program guidelines are being updated as of April 1, 2022, to make it easier for people and their families/caregivers to understand what type of expenses are covered. Download the latest PDF version of the Passport guidelines for a full list of admissible expenses.

The updated guidelines clarify and extend the temporary guidelines until 2022/23. The list of activities eligible for reimbursement of transportation costs has also been expanded.

For more information about the Temporary Expansion or Passport program guidelines changes, visit:

Passport main page

Passport program for adults with a developmental disability | ontario.ca

Passport Guidelines

Passport Program guidelines | ontario.ca

DS News and Updates

Developmental services program news and program updates | ontario.ca

If you have any questions, please contact your local Passport agency.

Thank you!

Submit your Passport claims now!

December 13, 2021

The end of the year is approaching. To support faster claims processing, we encourage you to submit your claims now rather than wait until year end. Typically, claims are processed within fifteen (15) business days. If you submit using eCLAIM or MDP, your claim will generally process faster, usually within five (5) business days. For more information on e-filing options, please visit https://www.dsontario.ca/passport-program/learn-about-passport-eclaim.

If you have any questions, please contact your local Passport agency.

Thank you!

Coming soon: How to submit and manage an eCLAIM webcast

November 17, 2021

Presented by PassportONE through Family Service Toronto in partnership with Partners for Planning. The eClaim system is an easy-to-use method of submitting your invoices and receipts to PassportONE for reimbursement. This webinar will demonstrate how to best use e-Claim to submit invoices and receipts and receive quick reimbursements directly.

Dates for upcoming webcasts:

December 7 – 12:00pm - 1:00pm

December 8 – 12:00pm - 1:00pm (in French)

January 11 – 12:00pm - 1:00pm

February 24 – 12:00pm - 1:00pm

March 22 – 12:00pm - 1:00pm

Registration Link for December 7th, 12:00pm – 1:00pm (ENGLISH):

https://www.surveymonkey.com/r/eclaimDec7

Registration Link for December 8th, 12:00pm – 1:00pm (FRENCH):

https://www.surveymonkey.com/r/eclaimfrenchdec8

Webcast player link:

https://www.planningnetwork.ca/webinar/passport-one-07-29-21

Thank you!

Three COVID-19 resources you should know about if you live in Ontario

October 21, 2021

Looking for some important and updated information about COVID-19? Here are three COVID-19 resources you should know about if you live in Ontario:

1. ConnectABILITY.ca

ConnectABILITY.ca has information and resources to support individuals with developmental disabilities and their families during the COVID-19 pandemic.

Learn more here: Supporting Individuals, Families and Caregivers During COVID-19 and Beyond – ConnectABILITY

2. Provincial Vaccine Confidence Centre

Need help getting a copy of your vaccination receipt? Don’t have access to a computer or printer?

The Provincial Vaccine Confidence Centre is also an excellent resource, staffed with Health Specialists and available in over 300 languages.

They are open 7 days a week from 8:00 a.m. to 8:00 p.m.

Call 1-833-943-3900

3. Ontario.ca

Ontario.ca also has COVID-19 resources available in multiple languages here:

https://www.ontario.ca/page/covid-19-communication-resources

How to get your COVID-19 vaccine certificate: https://covid-19.ontario.ca/get-proof/

How to book a COVID-19 vaccine appointment: https://covid-19.ontario.ca/book-vaccine/

Thank you!

Registration link for the upcoming webcast is now available

September 28, 2021

The webcast “eClaim and My Direct Plan- An introduction to submitting your claims electronically” will be aired on October 28, 2021 at 3:00 p.m.

To register for the webcast, click HERE.

Thank you!

New webcast coming soon! How to submit and manage an eCLAIM

July 16, 2021

Presented by PassportONE through Family Service Toronto in partnership with Partners for Planning. The eClaim system is an easy-to-use method of submitting your invoices and receipts to PassportONE for reimbursement. This webinar will demonstrate how to best use e-Claim to submit invoices and receipts and receive quick reimbursements directly.

Webcast dates are as follows:

July 29 – 3:00pm - 4:00pm

September 23 – 12:00pm - 1:00pm

October 28 – 3:00pm - 4:00pm

December 7 – 12:00pm - 1:00pm

December 8 – 12:00pm - 1:00pm (in French)

January 11 – 12:00pm - 1:00pm

February 24 – 12:00pm - 1:00pm

March 22 – 12:00pm - 1:00pm

Registration page link:

http://events.constantcontact.com/register/event?llr=gzmtvfdab&oeidk=a07eia2weoudf6beaa1

Webcast player link:

https://www.planningnetwork.ca/webinar/passport-one-07-29-21

Thank you!

New Passport program guidelines now available

June 23, 2021

The Ministry has updated the Passport program guidelines to reflect changes to the program that have occurred since 2014, and to introduce a limit on reimbursement for live event tickets. For more information, please visit www.dsontario.ca/passport-program.

COVID-19 vaccinations for people with intellectual and developmental disabilities

Starting Thursday, May 6, people with high-risk health conditions can book their Covid-19 vaccine. This eligible group includes people with intellectual or developmental disabilities. To book, visit https://covid-19.ontario.ca/book-vaccine/ or call the Provincial Vaccine Booking Line number at 1-833-943-3900.

Please visit https://connectability.ca/covid-19-ie/ for more information about Covid-19 and vaccinations.

For general inquiries, call the Provincial Vaccine Information Line number at 1-888-999-6488. Both lines are open Monday to Sunday from 8 a.m. to 8 p.m. and are capable of providing assistance in 300 languages.

Temporary wage increase for direct support workers

People and families who employ or buy services from personal and direct workers with funding from the Passport program will be eligible for temporary financial support to cover their wage increase.

To learn more, watch this video, or click the link below:

www.mcss.gov.on.ca/en/mcss/programs/developmental/servicesupport/temp-wage-increase.aspx

If you have any questions or need more information, please contact your local Passport agency.

Thank you!

Join DSO Housing Navigators for a Free Virtual Discussion!

Join DSO housing Navigators on September 24th from 6:30 to 8:30 pm for a free virtual discussion with four families who have created an innovative housing plan for their loved ones. Please see the PDF flyer below for complete details.

Read More

Developmental Services Ontario (DSO) is celebrating its 9th anniversary!

Join us in celebrating 9 years of connecting adults with developmental disabilities to available ministry funded services and supports! Follow us on social media and see the e-poster below.

Read More

Load More