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DSO Central West Region

We serve

  • Peel
  • Halton
  • Dufferin
  • Waterloo
  • Wellington
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Please read the COVID-19 update from your area DSO below

Offices

  • 1. Kitchener (Main Office)

    1120 Victoria St. N., Suite 205,
    Kitchener, ON N2B 3T2

Contact information

  • Phone

    1-888-941-1121

    Halton
    905-876-1373

    Peel/Dufferin
    905-453-2747

    Waterloo/Wellington
    519-894-1153

  • Fax

    Halton
    905-876-2740

    Peel/Dufferin
    905-272-0702

    Waterloo/Wellington
    519-894-9563

  • TTY

    How to contact your DSO via TTY

  • Online

    Contact us form

Office hours

  • Monday-Friday

    9:00 a.m. - 4:30 p.m.

COVID-19 update

DSO Central West Region (DSO CWR) has been closely monitoring the Coronavirus (COVID-19) outbreak and continues to observe Health Canada's recommendations. The processes and work environments for staff at DSO continue to be reviewed by the Sunbeam Pandemic Committee, with a focus on safety, health and wellness of staff, clients and families alike. Public Health officials continue to advise that social distancing is the most effective strategy to prevent the spread of COVID-19. As such, effective March 17, 2020, all DSO CWR offices will be closed to all outside visitors until further notice.

Although our offices are closed, we remain committed to providing the best possible support. This includes increased use of technology (email, telephone, teleconference, videoconference) to continue provision of services to clients and families.

If you require assistance from DSO CWR please don't hesitate to contact the office directly or through our toll-free number and we will be pleased to assist you.

Call:
Toll Free: 1-888-941-1121
Waterloo Region: 519-894-1153
Wellington/Dufferin Counties: 519-821-5716
Halton Region: 905-876-1373
Peel Region: Mississauga 905-272-1241
Brampton: 905-453-2747

We thank you in advance for your understanding in this matter.

About your DSO agency

DSO CWR is funded by the Ministry of Children, Community and Social Services, and is administered by Sunbeam Centre.

We follow our agency’s Mission: Providing innovative opportunities that enable the people we support to reach their goals and achieve recognition of their value in the community

To find out more about us visit dsocwr.ca.

MCCSS Compliance

The Ministry of Children, Community and Social Services (MCCSS) conducts compliance inspections of all ministry-funded Developmental Services Ontario agencies under the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA). DSO CWR was found to be in compliance with Ontario Regulation 299/10 of SIPDDA (Quality Assurance Measures) and/or policy directives applicable to MCCSS-funded services and supports for adults with developmental disabilities. View the compliance letter.

Update your information

It is important to keep your area DSO up to date when there are any changes in your situation. For example, call us if you are planning to move or change your phone number. This helps us to make sure that we have your current contact information and to confirm that you wish to remain on the service registry.