SCAM ALERT: Developmental Services Ontario (DSO) does not process funds by email or phone. Email and phone scammers will try to trick you to share your bank details with them. They can also trick you to click on fraudulent links in an email they send you. These emails are spam and should be deleted right away. If you are not sure if an email you have received from us is real, you can contact your local DSO to find out if it is really from us.
New webcast coming soon! How to submit and manage an eCLAIM
July 16, 2021
Presented by PassportONE through Family Service Toronto in partnership with Partners for Planning. The eClaim system is an easy-to-use method of submitting your invoices and receipts to PassportONE for reimbursement. This webinar will demonstrate how to best use e-Claim to submit invoices and receipts and receive quick reimbursements directly.
Webcast dates are as follows:
July 29 – 3:00pm - 4:00pm
September 23 – 12:00pm - 1:00pm
October 28 – 3:00pm - 4:00pm
December 7– 12:00pm - 1:00pm
January 11 – 12:00pm - 1:00pm
February 15 – 3:00pm - 4:00pm
March 22 – 12:00pm - 1:00pm
Registration page link:
Webcast player link:
New Passport program guidelines now available
June 23, 2021
The Ministry has updated the Passport program guidelines to reflect changes to the program that have occurred since 2014, and to introduce a limit on reimbursement for live event tickets. For more information, please visit www.dsontario.ca/passport-program.
April 20, 2020
Please see two informative presentations on COVID-19 below. The first one is on what do to if you become sick with Coronavirus, and the second one is on what to do if your housemate becomes sick with Coronavirus.
What is COVID-19 and what do we need to know?
April 9, 2020
Please see below Ontario specific easy read accessible documents on COVID-19, consistent with Public Health Ontario guidance as well as the Ontario COVID-19 website.
Help reduce the Spread of COVID-19
April 8, 2020
COVID-19 updates from your area DSO
March 17, 2020
Aurora, March 17, 2020 – Developmental Services Ontario (DSO), the access point for ministry-funded adult developmental services, is carefully monitoring the updates provided by Health Canada, along with those from the Federal and Provincial governments. In an effort to help prevent the spread of COVID-19 to clients, families and staff, support from your area DSO will be offered through phone, email, teleconference and videoconference where available.